Dion Comfort

FAQ's

Our Frequently Asked Questions

LEARN About Ottawa’s HVAC Professionals

Frequently Asked Questions

What is the cost of HVAC installation in Ottawa?

The cost of HVAC installation in Ottawa depends on factors such as the type of system, the size of your home, and additional features like smart thermostats or zoning. Installing a new HVAC system typically ranges from $3,500 to $10,000, with energy-efficient options costing more upfront but saving money over time. Dion Comfort provides transparent pricing and personalized solutions to ensure your new HVAC system meets your needs and budget.

Reach out to our team for a detailed quote tailored to your home.

HVAC systems should be serviced at least once a year to ensure they operate efficiently and safely. In Ottawa’s climate, we recommend servicing your furnace in the fall to prepare for winter and your air conditioner in the spring to get ready for summer. Regular maintenance from Dion Comfort includes filter changes, duct inspections, and system tune-ups, which extend the lifespan of your equipment and improve energy efficiency.

Schedule your annual HVAC service with us to keep your system in peak condition.

Signs that your HVAC system may need repairs include uneven heating or cooling, strange noises, and higher-than-usual energy bills. If your furnace is blowing cold air in the winter or your air conditioner isn’t cooling in the summer, it’s time to call Dion Comfort. We specialize in diagnosing and fixing HVAC issues quickly, so you can maintain comfort in your home year-round. Don’t wait for a breakdown—contact us at the first sign of trouble.

In Ottawa’s climate, an HVAC system typically lasts 15–20 years for furnaces and 10–15 years for air conditioners, depending on maintenance and usage. Regular tune-ups and timely repairs from Dion Comfort can help extend the lifespan of your system, even in the harshest winter or hottest summer conditions. If your HVAC system is nearing the end of its life, we can help you choose and install a high-efficiency replacement that suits your home and budget.

Improving indoor air quality starts with regular HVAC maintenance and filter replacements every 1–3 months. Dion Comfort offers advanced solutions like air purifiers, HEPA filters, and duct cleaning services to reduce allergens, pollutants, and dust in your home. We also provide humidifiers and ventilation systems to balance humidity levels and ensure proper airflow.

Contact Dion Comfort to explore how we can help you breathe easier with a well-maintained HVAC system.

What is the cost of furnace installation in Ottawa?

The cost of furnace installation in Ottawa varies depending on the type of furnace and the size of your home. On average, a high-efficiency gas furnace installation costs between $3,000 and $7,000. At Dion Comfort, we provide affordable options and professional installation services to ensure your new furnace operates efficiently and reliably. We also offer guidance on energy-efficient models and rebates available in Ontario. Contact us for a personalized quote.

While basic tasks like changing filters can be done by homeowners, furnace repairs should always be handled by a licensed technician. Attempting to repair your furnace yourself can be dangerous and may void your warranty. Dion Comfort provides professional repair services in Ottawa to address issues such as unusual noises, poor heating performance, and frequent cycling. Let our experts safely restore your furnace to optimal condition.

A high-efficiency gas furnace is the best option for Ottawa winters, providing consistent heat and excellent energy savings. Models with an Annual Fuel Utilization Efficiency (AFUE) rating of 90% or higher are ideal for handling Ottawa’s cold weather. Dion Comfort offers a range of high-efficiency furnaces, including two-stage and variable-speed models, to maximize comfort and reduce energy costs. Our team can help you choose the perfect furnace for your home.

Furnaces generally last 15–20 years with proper care. Regular maintenance, such as annual tune-ups and filter replacements, is essential to keep your furnace running efficiently in Ottawa’s harsh winters. Dion Comfort provides comprehensive maintenance services to extend the lifespan of your furnace and avoid costly repairs. If your furnace is nearing the end of its life, we can recommend and install an energy-efficient replacement tailored to your needs.

Signs that your furnace needs repairs include unusual noises like banging or rattling, uneven heating, and higher energy bills. Other issues, such as short cycling or a yellow pilot light, can indicate more serious problems requiring immediate attention. Dion Comfort specializes in diagnosing and repairing furnaces in Ottawa, ensuring your home stays warm and safe during the winter. Contact us at the first sign of trouble to prevent a complete breakdown.

What is the cost of air conditioning installation in Ottawa?

The cost of air conditioning installation in Ottawa depends on the type of system, home size, and installation complexity. At Dion Comfort, we offer competitive pricing, with central air conditioning installations typically ranging from $3,000 to $7,500, and ductless mini-split systems costing between $2,000 and $5,000 per unit. We specialize in energy-efficient air conditioners, including ENERGY STAR®-certified models that help you save on energy bills. For a detailed, customized quote that suits your needs, contact Dion Comfort, Ottawa’s trusted air conditioning experts.

Improving your air conditioner’s efficiency is simple with expert guidance from Dion Comfort. Start by cleaning or replacing filters every 1–3 months to ensure proper airflow. Keep your outdoor unit free of debris and schedule regular maintenance to identify and address any issues before they escalate. Consider upgrading to a smart thermostat for better energy management. Our team at Dion Comfort in Ottawa also offers services like duct sealing and system optimization, ensuring your AC runs at peak performance while saving on energy costs.

At Dion Comfort, we recommend servicing your air conditioner once a year, ideally in the spring, to prepare for Ottawa’s summer heat. Regular maintenance includes inspecting refrigerant levels, cleaning coils, and checking for worn components. Annual servicing ensures your air conditioner runs efficiently, reduces the risk of unexpected breakdowns, and extends its lifespan. Schedule your air conditioner tune-up with Dion Comfort to keep your system in top shape all year long.

If your air conditioner is blowing warm air, it could be due to low refrigerant levels, a dirty air filter, or a malfunctioning compressor. At Dion Comfort, we understand how frustrating this can be during Ottawa’s hot summer months. Our certified technicians can quickly diagnose and resolve the issue, whether it’s a simple thermostat adjustment or a more complex repair. Don’t let warm air disrupt your comfort—contact Dion Comfort, Ottawa’s go-to HVAC service provider, for fast and reliable air conditioner repairs.

Air conditioners typically last 10–15 years, depending on their type and how well they are maintained. With Dion Comfort’s professional maintenance services, you can extend your system’s lifespan and ensure it runs efficiently throughout Ottawa’s hot and humid summers. We also specialize in replacing older units with energy-efficient models, such as ductless mini-splits and central air conditioners. If your system is nearing the end of its lifespan or requires frequent repairs, trust Dion Comfort to guide you through selecting and installing a new, high-performance air conditioner.

What is the cost of water heater installation in Ottawa?

The cost of water heater installation in Ottawa depends on the type of water heater, such as tank or tankless, and your home’s requirements. On average, installation costs range from $1,000 to $3,500. Tankless water heaters tend to cost more upfront but offer long-term savings due to higher energy efficiency. At Dion Comfort, we provide professional installation services and help you choose the right water heater for your needs. Contact us for a personalized quote and to learn about available rebates for energy-efficient models.

Tank water heaters store and heat a large volume of water, making them ideal for households with high water usage. Tankless water heaters, on the other hand, heat water on demand, providing endless hot water while reducing energy consumption. Dion Comfort offers both types of water heaters and can help you decide which option best suits your Ottawa home based on your budget, water usage, and efficiency goals.

Traditional tank water heaters typically last 8–12 years, while tankless models can last up to 20 years with proper maintenance. Factors such as water quality, usage, and regular servicing impact the lifespan of your unit. Dion Comfort provides professional maintenance services to extend the life of your water heater and ensure it runs efficiently.

A water heater that isn’t producing enough hot water may have sediment buildup, a faulty thermostat, or an undersized unit. At Dion Comfort, our technicians can quickly diagnose the issue and provide solutions, such as flushing the tank, replacing parts, or upgrading to a larger or more efficient model.

The size of your water heater depends on your household’s hot water demands. A professional assessment by Dion Comfort can determine the ideal size to meet your needs without wasting energy. For example, a 40–50 gallon tank water heater is typically sufficient for a family of four, while tankless models are sized based on flow rate and usage patterns.

What is the cost of fireplace installation in Ottawa?

The cost of installing a fireplace in Ottawa varies based on the type (gas, electric, or wood-burning) and the complexity of the installation. On average, costs range from $2,500 to $7,500. Dion Comfort specializes in fireplace installations and can help you choose the perfect fireplace to enhance your home’s comfort and aesthetic while staying within your budget.

It’s recommended to service your fireplace annually to ensure it operates safely and efficiently. Gas fireplaces should be inspected for gas leaks and burner performance, while wood-burning fireplaces require chimney cleaning to remove creosote buildup. Dion Comfort offers comprehensive fireplace maintenance services in Ottawa to keep your system running smoothly.

Electric fireplaces are low-maintenance, easy to install, and energy-efficient. They provide customizable heating and lighting options, making them an excellent choice for Ottawa homeowners seeking an affordable and modern alternative to traditional fireplaces. Dion Comfort offers a variety of electric fireplaces to suit any space and design preference.

Yes, converting a wood-burning fireplace to gas is a popular choice for homeowners looking for greater convenience and energy efficiency. Dion Comfort can handle the conversion process, ensuring your new gas fireplace is safely and professionally installed.

The best fireplace for Ottawa homes depends on your heating needs, aesthetic preferences, and maintenance goals. Gas fireplaces are highly efficient and ideal for supplemental heating, while electric fireplaces are a great low-maintenance option. Dion Comfort can help you choose the perfect fireplace to match your lifestyle and home’s requirements.

What plumbing services does Dion Comfort offer in Ottawa?

Dion Comfort provides a comprehensive range of plumbing services for residential and commercial properties in Ottawa. Our offerings include plumbing repairs for leaks, clogs, and broken fixtures, as well as water heater installation, drain cleaning, and preventative maintenance. We also handle larger projects, such as bathroom and kitchen fixture upgrades, pipe replacements, and plumbing installations for new builds or renovations. Whatever your plumbing needs, our licensed and experienced plumbers are equipped to provide reliable and efficient solutions tailored to Ottawa homeowners and businesses.

Yes, we provide 24/7 emergency plumbing services across Ottawa. Plumbing emergencies, such as burst pipes, severe leaks, or backed-up drains, can cause significant damage if not addressed immediately. Our team is available around the clock to respond to urgent situations, minimizing damage and restoring your plumbing system quickly. With fast response times and expert troubleshooting, Dion Comfort ensures your home or business in Ottawa gets the emergency plumbing care it needs, no matter the time of day.

Low water pressure is a common plumbing issue in Ottawa homes and businesses, and it can result from a variety of causes. Common reasons include clogged pipes, sediment buildup in water lines, leaks, or problems with the municipal water supply. Faulty fixtures, such as old or damaged faucets, can also contribute to low water pressure. At Dion Comfort, our skilled plumbers thoroughly inspect your plumbing system to identify the root cause and recommend effective solutions. Whether it involves clearing clogs, repairing leaks, or upgrading fixtures, we ensure your water pressure is restored to optimal levels.

To keep your plumbing system in peak condition, it’s recommended to schedule professional plumbing maintenance at least once a year. Regular maintenance includes inspections of pipes, drains, fixtures, and water heaters to identify potential problems before they escalate. Preventative care can help avoid costly repairs, improve water flow, and extend the lifespan of your plumbing system. At Dion Comfort, we offer tailored maintenance plans for Ottawa homeowners, ensuring your plumbing remains efficient and reliable all year round.

Yes, Dion Comfort specializes in water heater installation and maintenance in Ottawa. Whether you’re upgrading to an energy-efficient tankless water heater or replacing an older unit, our team ensures a seamless installation process. We help you choose the right water heater based on your household’s size, hot water usage, and energy efficiency goals. Regular maintenance for your water heater is also crucial for preventing issues like inconsistent water temperature or sediment buildup. Trust us to provide reliable solutions that keep your Ottawa home supplied with hot water efficiently.

What is a heat pump, and how does it work?

A heat pump is an energy-efficient system that provides both heating and cooling. Instead of generating heat like traditional furnaces, it transfers heat from one place to another. In winter, it extracts heat from the outdoor air and brings it inside. In summer, it reverses the process, removing heat from your home to cool it. This technology is ideal for Ottawa’s changing seasons and reduces energy consumption significantly.

Yes, under the Ontario Home Renovation Savings Program, heat pumps are eligible for significant rebates. Homeowners can receive up to $7,500 for cold climate air source heat pumps and up to $12,000 for ground source heat pumps. These rebates help offset installation costs and make upgrading to an energy-efficient system more affordable.

Yes, modern heat pumps, especially cold climate models, are designed to perform efficiently even in extreme temperatures. These systems can extract heat from the air even when it’s as cold as -25°C. Pairing a heat pump with a backup heating system, like a furnace, ensures optimal comfort during Ottawa’s harsh winters.

Heat pumps can reduce energy costs by up to 50% compared to traditional heating systems. By efficiently transferring heat rather than generating it, heat pumps use less electricity, which translates to lower monthly utility bills. Over time, the savings often outweigh the initial installation costs.

Heat pumps require regular maintenance to operate at peak efficiency. This includes cleaning or replacing filters, inspecting coils, and ensuring the outdoor unit is free of debris. At Dion Comfort, we offer comprehensive maintenance plans to keep your heat pump in top condition year-round.

Heat pumps are eco-friendly because they use less energy and rely on clean technology to transfer heat. By reducing energy consumption, they decrease greenhouse gas emissions, helping homeowners contribute to a greener environment. Opting for a heat pump in Ottawa supports sustainability while maintaining your comfort.

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Testimonials

What Our Ottawa HVAC
Customers Are Saying

Eric and Tristan were punctual and courteous. They performed the job professionally and answered all our questions. I am very pleased with the services provided by Dion Comfort staff, and I highly recommend them to anyone looking for home heating and cooling services.

Henri D.

Eric arrived right on time. He took off his shoes at the front door when entering. He clearly explained what he was doing when servicing the furnace and when fixing the small leak. He was friendly and cleaned up before leaving. I was very happy with the service.

John R.

I do not do many reviews yet in this case I feel that the service was so exceptional that I would fill out the comment section. First the sales rep Justin was very professional and actually recommended a less expensive version that he felt would do almost the same job as what I was leaning towards. Dee in the office and Justin both answered any questions I had and backed up everything.

The installation was again wonderful as a big shout out to both Sebastien and Nick who came on time , cleaned up everything and even when asked did something extra at no additional cost to me. I can not say enough good things about my experience. I truly was hesitant initially because the pricing was so competitive yet they made me a true believer.

John H.

The technician arrived promptly within the appointment window. He quickly diagnosed the problem with the A/C and then fixed it just as fast. Good price, good service even a good attitude for crying out loud. The A/C is working fine! Thanks.

Adam C.

Contact Us

Get In Touch With Dion Comfort

Use this form to ask a question or book an HVAC service. For emergency repairs for furnaces, water heaters or air conditioners, call us ASAP, 24/7 at 613-301-1333.

    Get In Touch With Dion Comfort

    Use this form to ask a question or book an HVAC service. For emergency repairs for furnaces, water heaters or air conditioners, call us ASAP.

    Contact Us

    613-301-1333